Overview of Indira Gandhi International Airport India

Airport Facilities include

• ATM and Cash machines
• Foreign Exchange Counters
• Free trolleys
• Child care areas
• Children’s Play Zone
• Prayer room
• WiFi and charging services
• Free medical facilities
• Baggage wrapping and paid language locker facilities
• Car Rental services and Pre-booking services
• Lost and found services for any items
• Porter services
• Smoking Zone

Exploring Delhi Airport

Waiting at the airport can often feel tiresome and dull, but not at Delhi Airport. Indira Gandhi International Airport India: Facilities, Services, and Travel Tips offers an array of activities to keep you engaged and entertained during your layover, such as:

• Exploring duty-free shops for affordable finds
• Fulfilling your shopping desires for clothing, accessories, perfumes, cosmetics, toys, souvenirs, electronics, and jewelry
• Enjoying gaming sessions at Amoeba (Gaming Zone)
• Embracing your inner aviator with the flight simulator
• Unwinding at the Massage Parlors, a perfect pre-flight relaxation spot
• Lounging in the rest zones for a moment of tranquility
• Nestling into the sleeping pods for a peaceful night’s rest
• Indulging your palate with diverse culinary offerings from various restaurants and cafes
• Grabbing a quick snack at the kiosk for budget-friendly hunger relief

Procedure for Retrieving Lost Items

To claim lost articles, please present the following documents:

• Proof of travel, such as a Boarding Card, E-boarding Card, or Immigration Stamp on Passport
• ID proof of the traveler, like a government-issued ID card with a photo, such as a Passport, Driving License, Aadhaar Card, or Voter Card
• A detailed description of the lost item
• A government-authorized photo ID, preferably a Passport, Driving License, Aadhaar Card, or Voter Card, of the authorized person, must also be provided

Please note: If a passport or a signed ID is unavailable, a copy of the PAN Card may be requested for verification purposes to confirm the owner’s signature on the Authorization Letter

Important Points to Remember

Lost items can be claimed from the respective terminal within five days from the date. If retrieval is required after working hours, kindly schedule an appointment at least 48 hours in advance by emailing.

All unclaimed lost and found items will be kept for three months, except for perishable items. After this period, they will be disposed of by Gazette Notification

Perishable, flammable, DGR (Dangerous Goods Regulations) items, and SRA (Security Restricted Articles) removed by CISF personnel during security checks are not stored in the lost & found Section of DIAL

Baggage Procedures

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Baggage allowances vary according to the policies of each airline. It’s important to verify with your specific carrier. Below are some guidelines to keep in mind:

• Firearms of any kind or toy replicas are not permitted in your baggage
• Avoid carrying pointed, edged, or sharp objects in your carry-on luggage
• Chemicals and toxic substances of any nature are prohibited in your baggage
• Make sure your baggage adheres to standard size requirements. If you’re carrying oversized baggage, check with your airline
• All liquids must be in containers no larger than 100ml, and they should fit into a clear, resealable plastic bag with a maximum capacity of 1 liter

Immigration Procedures

Upon your arrival at the airport, ensure you have all necessary documents ready, including your passport, visa, and arrival card, before proceeding to the immigration hall. Indira Gandhi International Airport India boasts 48 immigration counters and 46 e-Visa/Visa counters at the Arrival Section, along with 60 immigration counters and 4 e-Visa/Visa counters at the Domestic to International Transfer. 

After clearing immigration, head to the Baggage Reclaim area to retrieve your flight baggage. Refer to the information screens for the flight’s carousel number and ensure you collect your checked baggage correctly. Once you have collected your bags, proceed to Customs to clear your goods under the Green or Red Channel. The baggage clearance at major International Airports in India offers two channels for clearance—Green and Red. Choose the Green Channel if you have no dutiable goods to declare, and the Red Channel if you do have dutiable goods to declare. Non-declaration or incorrect declaration of dutiable goods may result in confiscation, fines, or penalties. Serious offences such as attempting to smuggle gold without declaration may lead to arrest and prosecution. 

Once you have completed the customs process, follow the signs to the exit gate to leave the airport with your luggage.