Overview of Kuala Lumpur International Airport

Amenities and Services

• Airport Care Ambassadors
• Fast Track
• Shopping Corner
• Lost and Found Services
• Special Assistance
• Butterfly Effect
• ATM and Cash machines
• Foreign Exchange Counters
• Child care areas
• Prayer room
• WiFi and charging services
• Clinical Services
• Baggage wrapping and paid language locker facilities
• Car Rental services and Pre-booking services
• Smoking Zone
• Lounges
• Specialty Outlets
• Telecommunication Area
• Rest and Refreshment Room services
• Shower Facilities
• Sensory Wall
• TV Lounge (Movie and Sports)
• Passengers Guide

Baggage Regulations

• Baggage should have a flat surface.
• Baggage must not be round or irregularly shaped.
• The Maximum baggage size is 1000mm x 750mm x 600mm.
• The minimum baggage size allowed is 250mm x 100mm x 500mm.
• Each baggage must not exceed 32kg.
• The minimum weight per bag should not be less than 4kg.

Restricted Items

• Explosive Materials
• Radioactive materials
• Flammable materials
• Replica weapons
• Weapons & Ammunitions
• Self Defence Weapons
• Sharp Items like Knife, Scissor, etc.
• Tools & Toy Gun

Security Screening

• During the Security Checkpoint, remove items from the body like a Cap, Belt, Jacket, Safety Boot, Watch, etc.
• Remove all electronic devices from your Bag like Mobile, Laptop, and Camera.

Visa Processing

Travelers planning a trip to Malaysia need to secure a visa unless they are exempt from this requirement based on their country of origin. A visa, an official mark in a passport or another valid travel document, signifies permission to enter, exit, or stay for a designated period in Malaysia.

The Malaysian government issues three types of visas to foreign visitors:

1. Single Entry Visa
2. Multiple Entry Visa
3. Transit Visa

For detailed information on visa eligibility, requirements, fees by country, and eVISA eligibility, individuals can visit the official website of the Malaysian Immigration Department at www.imi.gov.my.

Customs & Immigration

Customs

Travelers entering Malaysia through various entry points must declare all taxable or banned items in their possession. They must also unpack and repack their belongings to facilitate customs inspection. This regulation applies exclusively to visitors entering Malaysia at initial entry points.

Malaysia’s customs regulations impose severe penalties on individuals caught making false declarations or concealing taxable or prohibited items.

Immigration

You can find all necessary entry prerequisites and departure procedures on the Malaysian Immigration Department’s website at www.imi.gov.my.

Please be aware of visa requirements as passengers arriving without a visa (if needed) will be sent back to their home country.

Transportation

Kuala Lumpur International Airport (KUL), Malaysia’s primary international gateway, offers a wide range of transportation options that cater to diverse traveler needs. Whether you’re looking for convenience, speed, or budget-friendly solutions, KUL has something for everyone.

1. KUL Ekspres
The KUL Ekspres is the fastest way to get to the heart of Kuala Lumpur. This non-stop high-speed train service connects KLIA to KL Sentral in just 28 minutes. Trains run every 15 minutes during peak hours, making it a reliable choice for business travelers and those in a rush. The modern trains are equipped with free Wi-Fi and luggage racks for a comfortable ride.

2. KUL Transit
For travelers heading to suburbs and smaller towns, the KLIA Transit train service is a great option. It stops at key stations such as Putrajaya and Cyberjaya before reaching Kuala Lumpur. This service is ideal for commuters and those looking to explore areas beyond the city center.

3. Bus Services
KLIA offers a variety of bus services, including the Airport Coach and SkyBus. These buses provide affordable transport to KL Sentral, with journeys taking around 1 hour depending on traffic. The buses are air-conditioned and have ample luggage space, making them a good option for budget-conscious travelers.

4. Taxis and Ride-Sharing
Taxis are readily available at KLIA, with a coupon system in place to ensure fixed fares based on your destination. For those who prefer app-based services, Grab is the most popular ride-sharing option, offering flexibility and convenience.

5. Car Rentals
For those who prefer to drive, several international and local car rental companies operate at KUL. Renting a car gives you the freedom to explore Malaysia at your own pace, especially if you’re planning a longer stay.

KUL ensures smooth connectivity, offering a balance of efficiency, comfort, and affordability for all kinds of travelers.