Overview of Bangkok Suvarnabhumi International Airport

Airport Services

• Exchange Service
• ATM
• VAT Refund (Declare)
• Telephone and Internet Booth
• Wisdom Lounge
• Mobile Charging Corner
• Information Center
• Easy Transportation Service
• Shop and Dine
• Thai Massage
• Medical Services
• Lost and Found Property Service
• Airport Service Counter
• Wrapping Service
• Tourist Assistance Center
• Prayer Room
• Smoking Zone
• Child Corner
• Animal Quarantine
• Plant Quarantine
• Wheelchair Service
• Labour Control
• Fire Exit
• Post Office
• Police Station

Prohibited Goods

• Narcotics
• Pornographic Items & Materials
• Counterfeit Trademark Goods & IPR Infringing Goods
• Fake Notes & Coins
• Reserved Animals or CITES Listed Wildlife

Restricted Goods

• Guns, Bullets, Explosives, and Gun Equivalents
• Plants and Their Parts
• Living Animals and Carcasses
• Food, Machines, Cosmetics, and Medical Devices
• Dangerous Goods and Industrial Standards
• Cigarettes, Alcoholic Beverages, and Tobacco
• Weapons
• Communication Wireless Devices and Telecommunication Equipment

For more information, please contact the Suvarnabhumi Airport Passenger Control Customs Office.

• Telephone number: 0 2134 0400
• E-Mail: 67000000@customs.go.th

Customs and Security

Passengers with nothing to declare mean they do not carry any items subject to duty and taxes or any prohibited or restricted goods upon arriving in Thailand. In such cases, they should proceed through the “Nothing to Declare” lane. The following items are exempt from duty:

• Personal belongings in reasonable quantities, with a total value not exceeding 20,000 baht, provided they are not prohibited or restricted items or food.
• No more than 200 cigarettes, 250 grams of tobacco, or a combination of tobacco products not exceeding 250 grams.
• No more than 1 liter of alcoholic beverages.

Excess quantities of cigarettes, tobacco, or alcohol must be disposed of in the designated box provided by Customs to avoid prosecution. The Customs Department aims to facilitate passengers as much as possible by employing risk management techniques to screen baggage. Below is information on screening and inspecting baggage at the Goods to Declare or Red channel.

Customs Procedure for Arriving Passengers at the Goods to Declare or Red Channel

• Documents Required:
  • Passport
  • Invoice or receipt (if applicable)
• Customs Procedure: Passengers with goods to declare must present their passports along with invoices or receipts (if available). Customs officers at the “Goods to Declare” channel will examine the passengers’ passports and physically inspect their baggage. The procedure can be categorized as follows:

Passengers’ accompanying belongings not for commercial purposes and valued at no more than 200,000 baht

Procedure:

Customs officers assess a flat rate duty and taxes.

Passengers pay the duty and taxes using cash or debit/credit card.

Passengers receive payment receipts and reclaim their belongings.

Prohibited or restricted goods

Procedure

Passengers will face prosecution.

Passengers must prepare and submit an Import Declaration at the Customs Formality Sub-division, Tax Service Division, 2nd Floor, Passenger Terminal, Bangkok Suvarnabhumi International Airport.

Passengers pay the duty and taxes using cash or debit/credit card.

Passengers receive payment receipts and reclaim their belongings.

Pet Policy

Your pet can arrive at Suvarnabhumi Airport as checked baggage and must have the original health certificate and necessary documents. You need an import pet permit from the Department of Livestock Development before traveling. This permit is valid for up to 60 days, and the application can be downloaded from the department’s website. Thai Airways is a pet-friendly airline; they allow many breeds of dogs and cats to fly on their planes and allow disability service dogs to fly in the cabin.