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Comprehensive Guide to Shanghai Pudong International Airport

Shanghai Pudong International Airport is the main international airport for Shanghai. This airport is a major aviation hub for East Asia. Pudong Airport featured two primary passenger terminals, situated on either side of four active parallel runways. In 2021, a third passenger terminal was inaugurated, accompanied by a satellite terminal and two extra runways. This expansion will increase its yearly capacity from 60 million passengers to 80 million, as well as enable it to manage six million tons of cargo. Pudong Airport is a rapidly expanding hub for both passenger and freight traffic. Handling 3,440,084 metric tons in 2024, it ranks as the third-busiest airport globally for cargo traffic. In 2023, Pudong Airport accommodated a total of 55 million passengers, positioning it as the second-busiest airport in China, and the twenty-first-busiest worldwide. Additionally, it stands as the busiest international gateway in mainland China, with 35.25 million international passengers. By the end of 2023, Pudong Airport was home to 122 airlines, serving over 210 destinations.

Table of Contents

Overview of Shanghai Pudong International Airport

Airport NameShanghai Pudong International Airport
AddressPudong, Shanghai, China
Opened Date01 October 1999
Hot Line021-96990
Online Reporting Phone021-22343775
Online Reporting Emailsaawljb@shairport.com
Complaint hotline021-96990 (Pudong)021-32531090 (Hongqiao)
Passenger feedbackpvg-service@shairport.com (Pudong)sha-service@shairport.com (Hongqiao)
Terminal1 and 2 
IATA CodePVG
ICAO CodeZSPD
Hub for Air China, China Eastern, China Southern Airlines, China Cargo Airlines
Official Websitehttps://www.shanghaiairport.com

Airport Facilities

  1. Passenger Service Center: The location is Terminal 1 Departure next to Gate 7 and Terminal 1 arrive opposite Gate 8. Service Hours: 0600-2400
  2. Business Center
  3. Lost & Found
  4. Delivery service
  5. Temporary boarding Certificate
  6. Packing Service
  7. Charging Points
  8. Departure Tax Refund
  9. Battery Car Service
  10. Outdoor Smoking Area
  11. WiFi
  12. Medical Services
  13. Banking Service
  14. Currency Conversion
  15. Children’s Park
  16. Special Passengers Service
  17. Frequently used Telephone Numbers
  18. Terminal Police Station
  19. Online Check-in Service
  20. Prayer Rooms
  21. Infant Room
  22. Post Office
  23. Public Telephone
  24. Accessibility
  25. Locker Room
  26. Phone Card
  27. Mobile Payment Service
  28. ATM

Luggage Storage

Service Details:

  • Luggage Storage and Pickup Service: Available for up to 2 months.

(1) Service Location:

  • Location For Terminal 1: Between Gates 4 and 5 in the Departure Hall
  • Location For Terminal 2: Near Island A Departure Hall
  • Hours: 06:00 to 24:00
  • Contact for Terminal 1: 021-68345201, 021-68340082 (24 hours)
  • Contact for Terminal 2: 021-68340065, 021-68340082 (24 hours)

(2) Service Location:

  • Location for Terminal 1: Arrival Hall, near Gate 7 for Domestic Arrivals
  • Location for Terminal 2: Arrival Hall, next to International Arrival Exit 2A
  • Hours: 06:00 to 24:00
  • Contact: 021-68346610, 021-68340082 (24 hours)

Relevant Procedures:

  • Passengers must present valid identification and complete the necessary procedures for luggage storage and retrieval. Security personnel will conduct X-ray inspections on the items being stored, and the entire process is monitored via video surveillance.

Luggage Storage Rates

Time/Rate (CNY)Luggage up to 20 inches (carry-on)Luggage 20 to 28 inches (checked)Luggage over 28 inches
0-4 hours1530
60 CNY/item/24 hours
4-10 hours2040
10-24 hours2545

List of items prohibited for Passengers

  1. Firearms and other Weapons like Guns, Ammunition
  2. Explosive or incendiary substances and devices
  3. Controlled knives, daggers, Military and Police equipment, crossbows

Dangerous goods

  1. Compressed gases and liquefied gases
  2. Spontaneously combustible articles, such as yellow phosphorus, and white phosphorus.
  3. Articles that are flammable when wet, such as metallic potassium.
  4. Flammable liquids, gasoline, kerosene, and diesel.
  5. Inflammable solids, such as red phosphorus, flash powder, solid alcohol
  6. Toxic substances, such as cyanide, and arsenic.
  7. Radioactive isotopes.
  8. Lighters, matches, cigarettes.
  9. Power banks and lithium batteries 
  10.  Alcoholic beverages ( percentage of more than 70%).

Carry-on or checked items

  1. Sharp objects such as kitchen knives, fruit knives, scissors
  2. Blunt Instruments such as Stick, baseball bats, billiard sticks, cricket rackets, hockey sticks, golf clubs, trekking poles, ski poles, brass knuckles
  3. Tools, such as drills ( including drill bits) , chisels, awls, saws, bolt guns, nail guns, screwdrivers, crowbars, hammers, pliers, welding guns

Exploring Transportation Facilities at Shanghai Pudong International Airport

Shanghai Pudong International Airport (PVG) is one of the busiest airports in China, and it offers an array of transportation options that make commuting to and from the airport quite convenient. Whether you’re a traveler arriving in the bustling metropolis of Shanghai or flying out, understanding the various ways to get around can enhance your experience.

1. Maglev Train: The fastest option

One of the most unique transportation options at PVG is the Maglev train, which is the world’s fastest commercially operating train. It connects the airport to Longyang Road Station in about 8 minutes, reaching speeds of up to 430 km/h (267 mph). The Maglev is ideal for travelers in a hurry and offers a quick glimpse of Shanghai’s cutting-edge technology.

2. Metro Line 2

For travelers looking for a more budget-friendly option, Shanghai’s extensive metro system connects Pudong Airport with the city. Metro Line 2 offers direct access to popular destinations such as People’s Square and Lujiazui. While slower than the Maglev, the metro is reliable and provides a good option for those looking to avoid traffic jams.

3. Airport Shuttle Buses

The airport operates several shuttle bus routes that cover most major areas of the city. These buses run frequently and are a great option for those who prefer to stay above ground and take in the cityscape as they travel.

4. Taxi Services

For the utmost convenience, taxis are readily available at Pudong International. While the ride into central Shanghai can be pricier than other options, taxis offer door-to-door service and are perfect for those traveling with lots of luggage.

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